Maintenance requests come in by text, email, and voicemail and land in three different places. Rent follow-up is done by hand. Unit turns get coordinated on the fly. Owner reports are an export-and-paste job. The doors are full — it's the coordination between tenants, vendors, and owners that's eating the week.
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The units are occupied. The friction is in everything around keeping them running.
No enterprise property platform you'll never fully roll out — just the specific fixes that pay off this month.
We start with one conversation. You walk me through a normal week — how a maintenance request comes in and gets dispatched, how rent gets chased, how a unit turns, how owners get reported to, and where the same information gets handled twice. I listen for the repetitive and the manual, and for the requests that fall through the cracks.
A few days later you get a short, plain-English report: what’s costing you time, what fixes each thing, what it runs a month, and where to start. Most of it is connecting the tools you already pay for — one intake for every maintenance request, rent reminders that send themselves, owner reports that build themselves. Some of it I can build once and hand you with no new subscription. The report is yours either way.
It usually pencils out fast: logging and dispatching maintenance requests by hand, chasing rent, and building owner reports adds up to well over an hour a day of coordination. We work it out from your real numbers on the call — the tools to stop it usually run around $60 a month, before anything custom gets built.
An illustrative example — not a specific client.
Take a manager with 220 doors. Maintenance comes in three ways and gets re-logged by hand, rent follow-up depends on someone remembering, and the monthly owner reports are a full day of exporting and pasting. Add it up and it's hours a week nobody was counting.
→ One intake for every maintenance request, automatic rent reminders, and owner reports that build themselves. ~7 hrs/week back, and fewer requests slip.
southbend.tech · South Bend, IN · info@southbend.tech
Yes. southbend.tech is based in South Bend and works with businesses across Michiana, including Mishawaka, Elkhart, Granger, Niles, and nearby Indiana and Michigan communities.
The $999 audit starts with a plain-English report, but the same South Bend developer can also build the automations, integrations, and small internal tools the report recommends.
southbend.tech serves South Bend and Michiana businesses. The contact email is info@southbend.tech.
Book a time, walk me through how the doors actually get managed, and get back a plan to get those hours back — whether or not you ever hire me again.
Book the audit — $999