New matters start with a manual intake, then weeks of chasing the client for documents, then status updates typed one at a time. Time entries get reconstructed at the end of the day from memory. The legal work is the value — the administrative wrap around it is quietly eating your evenings and your billed hours.
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The legal work is the revenue. The friction is in everything around getting to it and getting paid for it.
No new practice-management platform to roll out — just the specific fixes that stop the chasing and the leaked time.
We spend 45 minutes on how a matter actually moves — how a client is intaked, how documents get collected, how the client gets updated, how time gets captured and billed, and where the same details get typed again. I listen for the repetitive and the manual, and for the billable time that quietly leaks.
A few days later you get a short, plain-English report: what’s costing you time and billed hours, what fixes each thing, what it runs a month, and where to start. Most of it is connecting the tools you already pay for — intake that flows into your system, document collection that chases itself, time capture that doesn’t depend on memory. Some of it I can build once and hand you with no new subscription. The report is yours either way.
It usually pencils out fast: re-keying intake, chasing documents, writing status updates, and reconstructing time entries adds up to well over an hour a day — and the reconstructed time is billable hours walking out the door. We work it out from your real numbers on the call — the tools to stop it usually run around $60 a month, before anything custom gets built.
An illustrative example — not a specific client.
Take a 7-person firm. Intake gets re-keyed by hand, documents get chased by email for weeks, and time entries get reconstructed at 6pm from memory. The reconstructed time alone is billable hours nobody captured.
→ Intake that flows into the case system, document collection that chases itself, and time capture that doesn't wait for end-of-day memory. ~7 hrs/week back, and fewer billable hours leaking.
southbend.tech · South Bend, IN · info@southbend.tech
Yes. southbend.tech is based in South Bend and works with businesses across Michiana, including Mishawaka, Elkhart, Granger, Niles, and nearby Indiana and Michigan communities.
The $999 audit starts with a plain-English report, but the same South Bend developer can also build the automations, integrations, and small internal tools the report recommends.
southbend.tech serves South Bend and Michiana businesses. The contact email is info@southbend.tech.
Book a time, walk me through how a matter moves through the firm, and get back a plan to get your evenings — and your billed hours — back, whether or not you ever hire me again.
Book the audit — $999